Email us at jettranscript@outlook.com within 14 days of your purchase, using the email address you bought with (or include your order number). We'll process your refund to the original payment method.
Purchases are handled by Lemon Squeezy, which acts as the Merchant of Record. Approved refunds are issued through Lemon Squeezy back to your original payment method. It may take a few business days for the amount to appear, depending on your bank or payment provider.
Once a refund is issued, the associated license key(s) will be deactivated and you must stop using and delete the Software.
The guarantee is intended for genuine dissatisfaction. We may decline refunds in cases of clear abuse (for example, repeated buy-and-refund activity).
This policy is offered in addition to, and does not limit, any mandatory consumer rights you may have under applicable law.